KNOWARE

Privacy Policy

Effective Date: June 18, 2025

At Knoware, we take your privacy seriously. This Privacy Policy explains what data we collect, how we use it, and how we keep it secure.

1. Information We Collect

We collect only the information necessary to provide our services:

• Authentication Data

If you sign in with Apple or Google, we only receive the limited information they choose to share with us. This typically includes a name (if available) and an email address — which may be anonymized (especially with Apple) to protect your personal identity.

• Magic Link Sign-In

If you sign in via magic link, we collect your email and/or phone number to send the sign-in link and identify your account.

• User-Provided Data

You may choose to enter financial information (e.g., account names, balances, reference numbers) or upload documents and media (e.g., images, videos). These are optional and managed entirely by you.

We do not collect any banking passwords or login credentials.

2. How We Use Your Information

We use your data solely to:

  • • Authenticate your account and manage sign-in
  • • Store and organize financial information you provide
  • • Securely store documents and media for your personal use

3. Data Storage and Security

  • • All user data is encrypted and stored using industry-standard security practices.
  • • Uploaded documents and media are encrypted with a unique key per user.
  • • We implement reasonable technical and organizational safeguards to protect your information from unauthorized access.

4. Sharing Your Data

We do not sell, rent, or share your personal data with third parties, except as required by law.

5. Your Rights

You may:

  • • Access, update, or delete your data at any time from within the app
  • • Contact us at support@knoware.ai with questions, concerns, or requests regarding your personal data

6. Additional Information for Users in the European Union (GDPR)

If you are located in the European Union or European Economic Area, the following rights and protections apply:

Legal Basis for Processing

We process your data on the basis of:

  • • Your consent
  • • The performance of a contract
  • • Our legitimate interests
  • • Legal compliance when required

Your GDPR Rights

You have the right to:

  • • Access the personal data we hold about you
  • • Request correction of inaccurate or incomplete information
  • • Request deletion of your data ("right to be forgotten")
  • • Restrict or object to processing under certain circumstances
  • • Request a copy of your data in a portable format

To exercise any of these rights, email us at support@knoware.ai. We will respond within 30 days.

International Data Transfers

We may store or process your data outside the EU, including in Canada or the United States. In such cases, we ensure appropriate safeguards are in place, including the use of Standard Contractual Clauses (SCCs) where required.

Complaints

You have the right to lodge a complaint with your local Data Protection Authority if you believe your rights have been violated.